Malcolm Gladwell, no baseliner and author of several NYT Bestsellers, including “Talking to Strangers,” shares why leading with curiosity and empathy can help you talk to strangers more effectively. Gladwell urges that these tactics are crucial to bridge the gaps in our rather divided society. We believe curiosity can change the world by inspiring creativity and innovation. In this thoughtful video, Gladwell expands the vision to include interpersonal skills resulting in a more civilized society. An accretive and timely suggestion.
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